Welcome to Mitchell Voyagers! By accessing or using our website or services, you agree to the following Terms and Conditions. Please read them carefully before placing an order or contacting us.
1. Orders
When you place an order with Mitchell Voyagers, you agree to provide accurate and complete information. Once your order is confirmed, we will process and dispatch it within 1–2 business days.
We reserve the right to cancel or decline orders at our discretion, including in cases of stock limitations or inaccurate information provided during the order process.
2. Payment
We accept Cash on Delivery (COD) as the only payment method. You are required to make the payment in cash at the time of delivery. We do not accept digital payments, credit cards, or other online payment methods.
3. Delivery
Orders are typically processed and shipped within 1–2 business days after confirmation. Delivery may take 3–5 business days, depending on your location. Please ensure the correct delivery address is provided, as we cannot be held responsible for delays or non-delivery due to incorrect information.
4. Returns and Refunds
You may return items within 7 days of receipt, provided the items are in their original, unused condition. Refunds will be processed in cash only, after the return has been approved and inspected.
To request a return or refund, contact us at:
📧 [email protected]
5. Non-Returnable Items
Certain products may be marked as non-returnable at the time of purchase due to hygiene, safety, or customization reasons. Please refer to the product details before making a purchase.
6. Limitation of Liability
Mitchell Voyagers is not liable for any delays caused by external factors such as delivery issues, weather, or courier errors. Additionally, we are not responsible for any misuse or damages incurred from the use of our products once delivered.
7. Changes to Terms
We may update these Terms and Conditions from time to time. All changes will be posted here, and the updated effective date will be reflected. By continuing to use our services after such changes, you agree to the updated Terms and Conditions.
8. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
📧 [email protected]